Assistance with Daily Living
Practical support with personal care, household routines, meals, mobility and daily living skills, shaped around the participant’s goals, preferences and current support arrangements.
How assistance with daily living works
Getting started should feel clear and comfortable. We take the time to understand your routines, preferences and goals before building support around the way you want to live.
What support may include
The support we can agree to depends on your needs, current plans, required safeguards and the competency of the workers involved.
What this can include
Personal hygiene and grooming. Dressing and daily routines. Support that respects privacy and choice.
Planning together
We agree on tasks, timing, privacy, communication and current support requirements before visits begin.
Practical support, built around you
Before your first visit, we agree on the tasks, timing and how you prefer to communicate. Assistance with daily living might mean help to shower and dress, prepare breakfast or keep up with laundry. You choose what you do yourself and where a worker assists. We discuss privacy, cultural preferences, mobility equipment and any current plans before support starts. Your worker checks what feels comfortable and follows the agreed routines. If you want to build a skill, such as making a meal, we break it into manageable steps and practise at your pace. We keep in touch with you and the people you choose, and review support when your needs change.
Your routines
What feels familiar and comfortable for you.
Your choices
Where you want support and how you want to be involved.
Your privacy
What helps you feel respected during personal support.
What happens before support starts?
Tell us about your day
We listen to your routines, preferences and goals, and discuss where a little or more hands-on support would help.
Plan support and meet your worker
We agree on the tasks, timing and support requirements, then introduce a worker matched to your needs and preferences.
Start gently and review together
Your worker follows the agreed routines and checks what feels comfortable. We stay in touch and adjust the arrangement with you when needed.
We keep in touch with you and the people you choose, and review the arrangement when your needs or plans change.
Questions you may have
Support may include personal care and routines, meal preparation, household tasks, mobility, community errands and practising everyday living skills.